Struggling to get Labster to work

Experiencing Issues with Labster

I’ve been following the guidelines and used my alternate account this time.

I need to access Labster for my biology and oceanography classes this term, but I’m having trouble because my computer uses Edge. Unfortunately, Labster only works with Firefox and Chrome.

I first tried downloading Firefox, but Edge keeps launching by default. I then tried Chrome, but it’s the same issue. I really need to know how to ensure that Chrome or Firefox opens every time I click on a link. I’ve already set Chrome as my default browser, but it hasn’t made any difference, and I’m unsure how to uninstall Edge.

I really need assistance—my lab is due today! 😭😭

One Reply to “Struggling to get Labster to work”

  1. It sounds frustrating to deal with that right before a lab is due! Here are some steps you can try to ensure that links open in Chrome or Firefox instead of Edge:

    1. Set Default Browser: First, double-check that you’ve set Chrome or Firefox as your default browser:

    2. Windows 10/11: Go to Settings > Apps > Default apps. Scroll down to “Web browser” and ensure either Chrome or Firefox is selected.

    3. Clear Edge Default Settings: Sometimes, Edge can still take over. Go to the settings in Edge and make sure it’s not set to reopen links.

    4. Open Links Manually: If a link tries to open in Edge, you can copy the link, open Chrome or Firefox, and paste it directly into the address bar.

    5. Change Protocol Associations:

    6. In Windows settings, you can also try changing the protocol associations. Go to Settings > Apps > Default apps > Choose default apps by protocol. Look for “HTTP” and “HTTPS,” and set them to Chrome or Firefox.

    7. Use a Windows Shortcut:

    8. If you frequently use specific Labster links, you can create a desktop shortcut that opens the link directly in your preferred browser.

    9. Uninstall Edge (not recommended): While it’s generally not advisable to uninstall Edge since it’s integrated into Windows, you can hide it or prevent it from opening via settings or third-party tools designed to limit its function.

    10. Browser Extensions: Consider using browser extensions that force all links to open in your selected browser.

    If you’re still having trouble, you might want to reach out to Labster’s technical support; they may have additional solutions specific to their platform. Good luck with your lab! You’ve got this!

    Reply

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